Global Introductions
Programme Terms and Conditions
The full terms and conditions governing Remington Properties Global Introductions.
Version 1.0, effective 1 September 2026. These are the complete legally binding operational terms of the Programme. The public Programme Summary is explanatory only.
Operator: REMINGTON PROPERTIES BROKERS L.L.C, a limited liability company licensed by the Dubai Department of Economy and Tourism under commercial licence number 565573 and registered with the Real Estate Regulatory Agency (RERA) under Office Registration Number 401, with its registered office at No. 109, Al Masraf Building, Sheikh Zayed Road, Dubai, United Arab Emirates (“Remington Properties” or “Remington”). Contact: .
A. Parties, status and documents
A.1 These Remington Global Introductions Programme Terms and Conditions (“Programme Terms”) govern participation in the Remington Global Introductions programme (the “Programme”) operated by REMINGTON PROPERTIES BROKERS L.L.C, a limited liability company licensed by the Dubai Department of Economy and Tourism under commercial licence number 565573 and registered with the Real Estate Regulatory Agency (RERA) under Office Registration Number 401, with its registered office at No. 109, Al Masraf Building, Sheikh Zayed Road, Dubai, United Arab Emirates (“Remington Properties” or “Remington”).
A.2 Version 1.0, effective 1 September 2026. These Programme Terms are the complete legally binding operational terms of the Programme. Any public “Programme Summary” on remington.ae is explanatory only and does not override these Programme Terms.
A.3 Each approved Introducer enters into a personalised Introduction Agreement with Remington Properties. That Agreement incorporates these Programme Terms by reference under the version definition stated in the Agreement.
A.4 The Programme is an introduction programme only. It does not create employment, agency, brokerage, joint venture, partnership, franchise or multi-level marketing. Participation does not appoint the Introducer as a real-estate broker or authorise regulated brokerage or property-marketing activities. Whether any licence, registration or other approval is required may depend on the Introducer’s activities and applicable laws. Introducers must remain strictly within the permitted introduction role. Real-estate professionals and businesses require separate review and may need a different agreement.
B. Definitions
B.1 “Accepted Referral” means an Introduction that Remington Properties has formally accepted in writing (including by electronic record) after buyer verification, CRM look-back and duplicate review.
B.2 “Referral Acceptance Date” means the date on which Remington Properties issues the Accepted Referral confirmation or Referral Acceptance Notice.
B.3 “Applicable Fee Rate” means the Introduction Fee rate communicated by Remington Properties in the applicable Referral Acceptance Notice, Project Fee Schedule or Transaction Fee Confirmation. No public calculator or headline rate creates an entitlement to the maximum published rate.
B.4 “Business Day” means a day other than a Friday, Saturday or public holiday in the Emirate of Dubai on which banks in Dubai are open for normal business.
B.5 “Active Engagement Event” means a documented event recorded in Remington Properties’ CRM evidencing material progress with the Prospective Buyer after acceptance, including (without limitation) a completed discovery consultation, site visit or viewing arranged by Remington Properties, issuance of a formal offer or reservation instruction, submission of a developer reservation or SPA package, or other equivalent engagement that Remington Properties reasonably classifies as active engagement.
B.6 “Initial Protection Period” means the period of ninety (90) calendar days commencing on the Referral Acceptance Date.
B.7 “Extended Protection Period” means a further period of up to ninety (90) calendar days commencing immediately after expiry of the Initial Protection Period, granted only where at least one Active Engagement Event occurred during the Initial Protection Period and Remington Properties confirms the extension in writing (including by electronic record).
B.8 “Protection Period” means the Initial Protection Period together with any Extended Protection Period, not exceeding one hundred and eighty (180) calendar days from the Referral Acceptance Date in aggregate.
B.9 “CRM Look-Back Period” means the period of twenty-four (24) months immediately before the date on which an Introduction is submitted, applied across Remington Properties and not limited to any individual broker, employee, branch or channel.
B.10 “Existing Client” has the meaning in Section E.
B.11 “Duplicate Referral” has the meaning in Section E.
B.12 “Related Party” means a spouse, relative, member of the same household, business partner, employee, nominee, beneficial owner, controlled company or other person with a material personal, commercial or financial connection to the Introducer.
B.13 “Same Household” means persons who ordinarily reside at the same residential address or share a domestic living arrangement.
B.14 “Beneficial Interest” means any direct or indirect economic, ownership, control or funding interest in a Prospective Buyer, purchasing entity or Qualifying Transaction.
B.15 “Net Purchase Price” means the basic property purchase price recorded in the executed transaction documentation accepted by Remington Properties, excluding VAT, DLD fees, registration fees, mortgage costs, brokerage fees, service charges, incentives, rebates and other ancillary amounts. For commercial units, VAT payable by the buyer to the developer or seller forms part of the buyer’s acquisition cost and is not included in the Net Purchase Price; such VAT does not increase the Introduction Fee and may reduce Remington Properties’ Net Collected Brokerage Revenue and therefore the amount available for Introduction Fee accruals.
B.16 “Net Collected Brokerage Revenue” means the brokerage commission or equivalent remuneration actually received by Remington Properties in cleared funds in respect of a Qualifying Transaction and retained after any developer, seller or third-party deduction, refund, chargeback or clawback, exclusive of amounts Remington Properties is required to remit as tax on behalf of others where not retained as Remington Properties’ revenue.
B.17 “Revenue Instalment” means a portion of Net Collected Brokerage Revenue received by Remington Properties as a discrete payment.
B.18 “Off-plan Transaction” means a purchase of a unit in a development where title has not yet transferred at the Land Department / trustee office and the sale is effected under a developer reservation and/or sale and purchase agreement (SPA).
B.19 “Secondary-Market Transaction” means a purchase of an existing property where transfer is completed and registered at the applicable trustee office / Land Department.
B.20 “Programme Conditions” means the conditions in Section H that must be satisfied before any portion of an Introduction Fee becomes payable.
B.21 “UAE Payment Method” means payment in accordance with the payment-method clause in Section H.
B.22 “Clawback” means Remington Properties’ right to recover Introduction Fees already paid where the underlying transaction is cancelled, reversed, refunded or otherwise ceases to qualify, or where payment was made in error or as a result of Introducer breach, fraud or concealment.
B.23 “Material Breach” means a serious breach going to the root of the relationship, including fabricated consent, sanctions violation, fraud, nominee concealment, unlawful marketing, fee-sharing with a buyer, or deliberate manipulation of attribution.
B.24 “Prospective Buyer” means a natural or legal person who has independently expressed interest in purchasing real property in Dubai and who authorised the Introducer to share limited contact details with Remington Properties.
B.25 “Introduction” / “Referral” means the consent-based submission of a Prospective Buyer through Remington Properties’ approved referral process.
B.26 “Introduction Fee” means the conditional fee described in Sections G and H.
B.27 “Qualifying Transaction” has the meaning in Section F.
B.28 “Referral Acceptance Notice” and “Transaction Fee Confirmation” mean written (including electronic) notices issued by Remington Properties stating referral reference, acceptance date, Protection Period, transaction category, Applicable Fee Rate, any project-specific cap or exception, fee-schedule version and whether multiple purchases qualify.
C. Introducer obligations and prohibited conduct
C.1 The Introducer shall act honestly, lawfully and in good faith; complete Know-How for Introducers before submitting Introductions; obtain the Prospective Buyer’s prior permission; and disclose fully any Related Party, Same Household or Beneficial Interest.
C.2 The Introducer shall not: market or advertise properties, projects, prices, payment plans or availability; provide property, investment, legal, tax or financial advice; negotiate; arrange or conduct viewings; prepare, collect or transmit transaction documents; collect or hold funds; present as an agent, broker, employee or representative of Remington Properties; cold-call; bulk-message; use purchased, rented or scraped databases; recruit sub-introducers; or guarantee returns, residency or rental income.
C.3 Self-referrals and Same Household referrals are prohibited. Related Party referrals require full disclosure and Remington Properties’ prior written acceptance.
C.4 Fee-sharing, rebates, kickbacks or undisclosed financial arrangements with a Prospective Buyer are prohibited and may result in rejection, Clawback, termination and legal action.
D. Buyer verification
D.1 Remington Properties will contact each Prospective Buyer directly to verify that they know the Introducer, authorised the Introduction and consent to contact about property services.
D.2 The Prospective Buyer must complete verification within seven (7) calendar days after Remington Properties sends the first verification request, unless Remington Properties allows a longer period in writing. A submission timestamp alone does not create ownership, protection or fee entitlement.
D.3 Referral protection begins only when: (a) the Prospective Buyer has completed required verification; (b) Remington Properties has completed CRM and duplicate review; and (c) Remington Properties has issued an Accepted Referral confirmation.
E. Existing Clients, CRM Look-Back and Duplicate Referrals
E.1 CRM Look-Back Period. For each submitted Introduction, Remington Properties shall review its CRM, transaction records, referral records and other relevant internal records for the CRM Look-Back Period. The review applies across Remington Properties and is not limited to any individual broker, employee, branch, telephone number, email address or communication channel.
E.2 Existing Client. A Prospective Buyer is an Existing Client and shall not qualify as a new Introduction where, during the CRM Look-Back Period, any of the following applies: (a) the Prospective Buyer completed or participated in a property purchase, reservation, sale, transfer or other Qualifying Transaction through Remington Properties; (b) the Prospective Buyer was previously submitted by another Introducer, referral source, broker, business partner or third party and that earlier referral was accepted or verified; (c) the Prospective Buyer was previously referred, contacted by Remington Properties in connection with that referral, and their identity, relationship or interest was verified; (d) the Prospective Buyer was already recorded in Remington Properties’ CRM as an active or verified prospective purchaser arising from an earlier referral; or (e) the Prospective Buyer is substantially the same person, company, beneficial owner, joint purchaser or purchasing entity as a person or entity covered by (a)–(d), even where different contact details, spelling, telephone numbers, email addresses or company names were used. A previous referral may disqualify a later Introduction even where the earlier enquiry became inactive or no transaction completed, provided the earlier person was referred, contacted and verified during the CRM Look-Back Period.
E.3 Incomplete or unverified previous records. A name, telephone number, email address or other contact detail in Remington Properties’ records shall not automatically disqualify a new Introduction where the earlier record: (a) was never verified by the relevant person; (b) was submitted without the person’s consent; (c) could not reasonably be matched to the Prospective Buyer; (d) was fraudulent, false, incomplete or invalid; or (e) did not result in the person being contacted and verified by Remington Properties. Such cases remain subject to internal review.
E.4 Duplicate Referrals. A Duplicate Referral arises where two or more Introducers or referral sources submit the same Prospective Buyer, or persons or entities that Remington Properties reasonably determines to be the same underlying purchaser, joint purchaser, beneficial owner or purchasing group. Duplicate Referrals are determined on a first valid submission and first completed verification basis. Priority requires: approved process submission; accurate minimum information; prior buyer permission; buyer confirmation of the Introduction and relationship; buyer consent to contact; and satisfaction of these Programme Terms. The first referral to satisfy all requirements shall normally be recorded as the Accepted Referral. Where the earliest submitted referral is not verified within the verification deadline, Remington Properties may accept the next valid referral that completes verification.
E.5 Companies, joint purchasers and beneficial owners. Where purchase is intended jointly, through a company, partnership, trust, foundation or other entity, through a nominee, or for the benefit of another person, Remington Properties may review records of all joint purchasers, shareholders, ultimate beneficial owners, directors, authorised representatives and related persons. An existing relationship with any material purchaser or beneficial owner may cause the referral to be treated as an Existing Client or Duplicate Referral.
E.6 Concealment or manipulation. An Introducer must not attempt to avoid CRM Look-Back or Duplicate Referral rules by using different contact details, changing name spelling or order, submitting a company instead of a known beneficial owner, using relatives, employees, nominees or intermediaries, delaying identity disclosure, creating a second registration, or concealing an earlier relationship. Such conduct may result in rejection, suspension, termination, forfeiture of unpaid Introduction Fees and Clawback.
E.7 No Introduction Fee shall become payable in respect of an Existing Client, an unsuccessful Duplicate Referral, a person previously validly referred, contacted and verified during the CRM Look-Back Period, a previous Remington Properties purchaser, or a referral obtained through false information, concealed identity or manipulation of attribution.
E.8 Attribution. Remington Properties shall determine referral eligibility and attribution acting reasonably and in good faith, based on its CRM records, buyer confirmation, submission timestamps, documentary evidence and these Programme Terms. Remington Properties may request further evidence before deciding. Remington Properties’ administrative determination shall be final under the Programme, subject to the Complaint and Attribution Review Procedure and applicable law.
F. Protection Period and Qualifying Transactions
F.1 Protection Period. An Accepted Referral receives an Initial Protection Period of ninety (90) calendar days from the Referral Acceptance Date. Remington Properties may grant an Extended Protection Period of up to a further ninety (90) calendar days where at least one Active Engagement Event occurred during the Initial Protection Period and Remington Properties confirms the extension. The Protection Period shall not exceed one hundred and eighty (180) calendar days from the Referral Acceptance Date.
F.2 Reservation before expiry / completion later. Where a binding reservation or SPA (off-plan) or a binding sale agreement / Form F leading to transfer (secondary) is entered into before expiry of the Protection Period, and the transaction later becomes a Qualifying Transaction attributable to that Accepted Referral, the Introduction Fee entitlement (if any) shall not fail solely because completion, transfer or receipt of Net Collected Brokerage Revenue occurs after expiry of the Protection Period, provided all other Programme Conditions are satisfied.
F.3 Multiple purchases. Subject to these Programme Terms and any express limitation in the Referral Acceptance Notice or Transaction Fee Confirmation, each Qualifying Transaction completed by or on behalf of the Prospective Buyer (including joint purchasers and purchasing entities treated as the same Prospective Buyer under Section E) that is attributable to the Accepted Referral and that arises during the Protection Period (or under Clause F.2) may separately qualify for an Introduction Fee. This includes multiple units purchased under one investment instruction, later company or joint purchases that Remington Properties reasonably attributes to the same Accepted Referral, and successive Qualifying Transactions within the Protection Period. No entitlement arises for transactions outside the Protection Period except as provided in Clause F.2.
F.4 Off-plan Qualifying Transaction. An Off-plan Transaction is a Qualifying Transaction only when all of the following have occurred: (a) a binding reservation or SPA is in place; (b) the buyer’s then-due payment obligations under that reservation or SPA have been satisfied to the extent required for Remington Properties’ commission entitlement to arise; (c) the project and transaction have been accepted by Remington Properties as Programme-eligible; (d) any required registration has been completed where applicable; (e) Remington Properties has become contractually entitled to remuneration from the developer or other paying party; and (f) Remington Properties has received and retained the corresponding Net Collected Brokerage Revenue (whether as a Revenue Instalment or in full). Receipt of the first commission instalment may give rise to a proportional Introduction Fee accrual; receipt of the full commission may give rise to the remaining balance, each subject to Section H.
F.5 Secondary Qualifying Transaction. A Secondary-Market Transaction is a Qualifying Transaction only when: (a) a valid sale agreement and/or Form F (or equivalent) is in place; (b) transfer has been completed and registered at the applicable trustee office / Land Department; (c) Remington Properties has earned and become entitled to the corresponding remuneration; and (d) Remington Properties has received and retained the corresponding Net Collected Brokerage Revenue.
F.6 No public calculator or headline rate creates an entitlement. The Applicable Fee Rate is the exact rate assigned to the Introducer and stated in the relevant Programme record or Transaction Fee Confirmation.
G. Introduction Fee rates and VAT
G.1 Subject to Sections F and H, the standard Programme rates are 1.00% of Net Purchase Price for eligible Off-plan Transactions and 0.50% of Net Purchase Price for eligible Secondary-Market Transactions. A lower person-specific rate may be assigned and recorded for an Introducer. The assigned rate is exact, while eligibility and payment remain conditional under these Programme Terms.
G.2 Unless otherwise stated in the applicable Fee Schedule or Transaction Fee Confirmation, the Introduction Fee is exclusive of VAT. Where VAT is legally chargeable on the Introduction Fee, Remington Properties shall pay VAT in addition to the Introduction Fee only upon receipt of a valid tax invoice and verification of the Introducer’s VAT registration. VAT treatment remains subject to applicable UAE tax law and the Introducer’s verified tax status.
G.3 Buyer-side VAT on commercial unit purchases or sales (payable by the buyer to the developer or seller) is not part of the Net Purchase Price and does not increase the Introduction Fee. Where such VAT or other amounts reduce Remington Properties’ Net Collected Brokerage Revenue, Introduction Fee accruals are calculated only on Net Collected Brokerage Revenue actually received and retained.
G.4 Where Net Collected Brokerage Revenue is received in Revenue Instalments, the Introduction Fee may accrue and be paid proportionally against each Revenue Instalment, subject to the Programme Conditions and Clawback.
H. Payment timing, Programme Conditions and UAE Payment Method
H.1 Subject to all Programme Conditions being satisfied, Remington Properties shall pay each accrued portion of the Introduction Fee within fifteen (15) Business Days after Remington Properties has received and retained the corresponding portion of the Net Collected Brokerage Revenue in cleared funds.
H.2 Programme Conditions. No portion of an Introduction Fee is payable unless all of the following are satisfied:
H.2.1 Receipt and retention by Remington Properties of the corresponding portion of Net Collected Brokerage Revenue in cleared funds.
H.2.2 Completion of KYC, AML, sanctions and related compliance screening of the Introducer to Remington Properties’ satisfaction.
H.2.3 Receipt of a valid invoice or payment declaration in the form required by Remington Properties.
H.2.4 Verification of the Introducer’s UAE bank account details or, where applicable, cheque-payment instructions.
H.2.5 Resolution of any open attribution dispute affecting the relevant Introduction or Qualifying Transaction.
H.2.6 Expiry of any applicable cancellation, cooling-off or clawback period relating to the corresponding revenue.
H.2.7 Confirmation that payment is legally permitted under applicable law and Remington Properties’ internal policies.
H.2.8 Completion of VAT, tax and corporate-document review where required.
H.2.9 Removal of any fraud, compliance, finance or legal hold applicable to the Introducer, the Introduction or the Qualifying Transaction.
H.3 UAE Payment Method. At launch, eligible Introduction Fees are payable only by transfer to a verified UAE bank account held in the Introducer’s legal name or, where approved by Remington Properties, by crossed account-payee cheque issued in the Introducer’s legal name and collectible in the UAE. International payout options are not currently available. They may be considered in a future phase of the Programme, but Remington Properties makes no commitment that such options will be introduced.
H.4 Cash and third-party payments are not permitted except where Remington Properties expressly approves in writing a payment to an Introducer that is a company in the Introducer’s verified legal name.
H.5 Clawback. If a transaction is cancelled, reversed, refunded or ceases to qualify, or if Remington Properties must return the corresponding Net Collected Brokerage Revenue, no further Introduction Fee accrues and Remington Properties may recover amounts already paid.
I. Suspension, termination, forfeiture and accrued fees
I.1 Either party may terminate the Introduction Agreement at any time by written notice (including email).
I.2 Fraud, sanctions violation, fabricated consent, nominee arrangement, concealment or Material Breach: Remington Properties may suspend or terminate immediately, reject pending referrals, forfeit unpaid fees affected by the misconduct, and exercise Clawback.
I.3 Minor curable breach: where appropriate, Remington Properties may give notice and a reasonable opportunity to remedy before terminating for that breach.
I.4 Termination without cause: Introduction Fee entitlements that had already fully accrued under Sections F–H before termination survive, subject to Clawback and applicable law.
I.5 Unrelated breach: a breach that is not material to the whole relationship shall affect only the referrals, transactions or losses connected to that breach, unless Remington Properties reasonably determines the breach is Material Breach.
J. Liability and indemnity
J.1 The Introducer participates at their own cost and risk. Remington Properties gives no guarantee of referral acceptance, transactions or income.
J.2 The Introducer shall indemnify Remington Properties against direct losses, third-party claims, regulatory penalties and reasonable legal and investigation costs arising out of or caused by the Introducer’s breach of these Programme Terms or the Introduction Agreement, misrepresentation, unlawful marketing or data-protection violations, except to the extent caused by Remington Properties’ own negligence or breach. Remington Properties shall take reasonable steps to mitigate such losses. For fraud or deliberate misconduct by the Introducer, this indemnity is uncapped; for other claims, liability is limited to direct losses (excluding indirect or consequential loss) except where prohibited by UAE law.
J.3 Nothing excludes liability that cannot be excluded under UAE law.
K. Data protection, confidentiality and amendments
K.1 Personal data is processed as described in the Privacy Notice and Buyer Privacy Notice. Introducers receive only privacy-safe status summaries.
K.2 The Introducer shall keep confidential non-public Programme, Remington Properties and Prospective Buyer information during and after participation.
K.3 Remington Properties may amend these Programme Terms and fee schedules with notice. Amendments apply to Introductions submitted after the effective date of the amendment, unless a later version is expressly accepted for existing Accepted Referrals.
L. Complaints, governing law and jurisdiction
L.1 Complaints and attribution reviews may be submitted via the Programme contact channel. Remington Properties will review under its Complaint and Attribution Review Procedure.
L.2 These Programme Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai shall have exclusive jurisdiction, subject to applicable UAE law.
