This checklist covers a residential move in Dubai; a company’s registered address follows a separate licensing process. Use each provider’s official channel because required records vary by account and property.
| Group | Service / action | Official channel and records to prepare |
|---|---|---|
| Property records | Register the tenancy or update ownership/property records; close the old tenancy and keep both records. | DLD Ejari services; tenancy contract and identity records as requested in the official flow. |
| Utilities and cooling | Request DEWA move-in at the new home and close the old account; notify the district cooling provider where applicable. | DEWA move-in; owners may use title-deed details and tenants use Ejari, subject to the provider’s current exceptions. Contact the cooling company named by the building through its official site or app. |
| Identity and financial records | Update residential/contact details with banks, insurers and any government service that uses them. | Use each institution’s official app, website or verified branch/contact centre; check its own accepted proof before uploading ID documents. |
| Work, school and healthcare | Update employer, school, clinic and insurer records where the home address is used. | Use the institution’s official portal or administration contact; provide only the records it requests. |
| Telecoms and deliveries | Move fixed internet/TV service, update mobile billing and delivery/subscription addresses; confirm old-service closure. | Use e& UAE or du official channels and each delivery provider’s signed-in account. Record request numbers, appointment dates and final bills. |
When to update Ejari and DEWA
Align the new tenancy start with Ejari registration and DEWA activation, then schedule closure and final meter readings for the old home. DEWA states Ejari is mandatory for tenants except premises in free zones and other DLD-designated exempt premises. Its online move-in service also provides an owner route; follow the current form for the selected occupancy type. Save meter readings, final bills, deposit refunds and request confirmations.
How to update your address with Dubai telecom providers
Contact e& UAE or du through the official account/app or service centre for the exact move request. Confirm whether equipment must be returned, whether an appointment is required, and whether a new installation or contract term applies. Keep the old account closure and new activation reference.
Printable moving checklist
- ☐ New tenancy/property record confirmed; old record closed.
- ☐ DEWA move-in and old-account closure requests recorded.
- ☐ Cooling provider and building access contacted where applicable.
- ☐ Bank, insurer, employer, school and healthcare records reviewed.
- ☐ e& UAE/du, internet and delivery addresses updated.
- ☐ Meter readings, final bills, receipts and request numbers saved.
Last checked: 22 September 2026. Official references: DLD Ejari and DEWA Move-in activation.
See the property handover checklist and Dubai maintenance schedule.
FAQs
What should I update first after moving in Dubai?
Start with the tenancy/property record and utilities for the new home, then close old services and update financial and personal accounts through their official channels.
Does DEWA require Ejari?
DEWA says Ejari is mandatory for tenants except premises in free zones and other properties exempted by DLD. Owners can follow the title-deed route in DEWA’s move-in form.
How do I move home internet?
Submit a move or transfer request through the provider’s official account or service channel and confirm equipment, appointment, contract and closure requirements.
Is this checklist for company address changes?
No. A company registered address follows a separate licensing procedure; this checklist concerns residential moves.
